Q. What is the difference between KVM and OpenVZ?

KVM is true virtualization where the VPS operates as its own server, independently of the host node. OpenVZ is a container style of virtualization which relies on the host node's kernel. KVM has no restrictions in terms of functionality, but it has more overhead than OpenVZ. OpenVZ is constrained by the host node kernel, but it has less overhead in the containers themselves. KVM is generally more stable than OpenVZ.
KVM VPSs are not dedicated environments. Both virtualizations share host CPU and network port among all VPSs. Only our VDSs include dedicated CPU.

Q. Can I customize the dedicated servers?

Yes! Simply select the plans of your choice and click the "Customize" button. You will be able to customize the different aspects of your server from the customization page. If you need a special customization that is unavailable in that page, simply contact us.

Q. Can I upgrade my VPS later on?

Yes! You can upgrade your VPS quickly and easily with a few clicks. Upgrading your VPS will require a single reboot and will not involve an IP change or data loss.

Q. What is the difference between Shared, VPS & Dedicated?

We explain the main differences between the mentioned hosting types and the main considerations to take into account when choosing the right type for your needs in our blog article A Simple Guide To Shared Hosting, VPS Hosting, and Dedicated Servers

Q. Are your VPS unmanaged or fully-managed?

Our vps Servers are Semi-Managed by default. You can add our Fully-Managed support service to any vps server that has cPanel/WHM installed. With our Fully-Managed addon, Our experts will take over the management of your VPS so that you can focus on running your business! Adding our Fully-Managed support is only $9/Mo.

Q. Where are the VPS located?

Our VPS nodes are housed in a state-of-the-art data center located in the The Netherlands & France. The data center is a Tier III N+1 Fault Tolerant data center with the ability to remain active through a power outage of up to 72 Hours.

Q. Are you a DMCA Ignored Host?

HostSpicy is a DMCA ignored hosting provider in that we protect our customers from the illegitimate use of copyrights and DMCA complaints. Our DMCA policy is described in detail in our blog article Can Companies Ignore DMCA? Is Offshore Hosting DMCA Safe?

Q. What is your uptime SLA? Why does it matter?

We offer 100% uptime SLA with refunds of 1% per each 1 minute of downtime. We explain our 100% Uptime SLA and the main reasons why it is so beneficial for your websites and apps in our blog article What Is An Uptime SLA And Why Is It So Important?

Q. How long does it take to set up a new VPS?

VPS are automatically set up as soon as payment is confirmed. This is usually done within a few minutes but may take a few hours to complete in some rare cases.

Q. Will I get full root/administrator access to the server?

Yes! Full root/administrator access is included and allows total control over your hosting environment, including custom installs and configuration.

Q. What is the difference between Shared, VPS & Dedicated?

We explain the main differences between the mentioned hosting types and the main considerations to take into account when choosing the right type for your needs in our blog article A Simple Guide To Shared Hosting, VPS Hosting, and Dedicated Servers