Q. How long does it take to set up a new Dedicated Server?
The average setup time is 8 hours from payment confirmation. In rare cases, it may take us up to 48 business hours to deliver your new dedicated server due to stock availability. In case of significant delivery delay, we will contact you to update you on any such delay.
Q. Can I customize the dedicated servers?
Yes! Simply select the processor of your choice and click the "Customize" button. You will be able to customize the different aspects of your server from the customization page. If you need a special customization that is unavailable in that page, simply contact us.
Q. Can I upgrade my dedicated server later?
Yes! You can upgrade to a better CPU, more RAM or higher capacity drives quickly and easily. Please keep in mind that upgrades may be limited to what is supported by your hosting package. In order to upgrade, please submit a ticket with our sales team.
Q. What is the guarrented bandwdith on these servers?
In these servers the guareented bandwdith is 250Mbps and upto 1GBPS because in these servers 1Gbps port shared with 3-4 servers on the same racks so the speed will be on sharing upto 1gbps.
Q. Are your Dedicated Servers unmanaged or fully-managed?
Our Dedicated Servers are Semi-Managed by default. You can add our Fully-Managed support service to any dedicated server that has cPanel/WHM installed. With our Fully-Managed addon, Our experts will take over the management of your VPS so that you can focus on running your business! Adding our Fully-Managed support is only $29/Mo.
Q. Where are the dedicated servers located?
All of our dedicated servers are hosted in our highly secured state-of-the-art data center at Iliad DC, Our Datacenter located at France.
Q. Are you a DMCA Ignored Host?
HostSpicy is a DMCA ignored hosting provider in that we protect our customers from the illegitimate use of copyrights and DMCA complaints. Our DMCA policy is described in detail in our blog article Can Companies Ignore DMCA? Is Offshore Hosting DMCA Safe?
Q. What is your uptime SLA? Why does it matter?
We offer 100% uptime SLA with refunds of 1% per each 1 minute of downtime. We explain our 100% Uptime SLA and the main reasons why it is so beneficial for your websites and apps in our blog article What Is An Uptime SLA And Why Is It So Important?
Q. Will I get full root/administrator access to the server?
Yes! Full root/administrator access is included and allows total control over your hosting environment, including custom installs and configuration.
Q. Which servers can I use for content streaming?
Content streaming is allowed on all of our True-Unmetered Streaming™ dedicated servers.